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My agency received its first MIC audit letter back in May stating that we did not bill Tricare for a child in our residential program. We responded within the time alloted explaining that we are not one of the handful of RTC's in the country that is certified to bill Tricare. We did not hear anything from the contractor (HMS) for three months. Two weeks ago, the amount of the original audit, just over $38,000, was deducted from our Medicaid check with no report or explanation. In speaking with various contacts at HMS it sounds as if no one knew anything about Tricare certification for RTC's. They in fact, didn't even know what an RTC was. I have had to spend the past two weeks essentially "educating" HMS, and while they have admitted they were wrong and are working on a refund, we have yet to be reimbursed. This leads me to a number of questions:
Has anyone else had similar experiences? There are only 40 Tricare certified RTC's, so I find it hard to believe this is the first time something like this has come up.
The MIC fact sheet CMS published in November 2009 states that Audit contractors will issue a report after each audit, which both the State and provider will have time to review and comment on. Is there a specified time frame in which the provider is supposed to receive this report? Can repayment be taken before the provider has had a chance to review the report and comment?
Has CMS set up any kind of system for providers to give feedback about the MIC's? I looked on their website, but didn't see anything.
Thanks in advance-- ------------------------------------------- KristineNelsen Compliance Officer Alaska Children's Svcs AnchorageAK -------------------------------------------
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