Chief Compliance and Ethics Officer Health Care

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  "issues" trackingMay 21, 2012 9:20 AMLee Ann Atkinson
  RE:"issues" trackingMay 21, 2012 9:50 AMFrank Ruelas
  RE:"issues" trackingMay 21, 2012 9:55 AMLee Ann Atkinson
  RE:"issues" trackingMay 21, 2012 10:08 AMFrank Ruelas
  RE:"issues" trackingMay 22, 2012 4:19 PMWendi Hodgen
 

1.
"issues" tracking
From: Lee Ann Atkinson
To: Chief Compliance and Ethics Officer Health Care
Posted: May 21, 2012 9:20 AM
Subject: "issues" tracking
Message:

I am in search of inexpensive software or a easy to edit/use template for word/excel or access to track issues. Something that would allow me to easily track
call/email date
caller
issue category (hipaa/osha/compliance/documentation/etc)
priority
status
issue description (narrative)
plan (narrative)
folllow-up (narrative)

I imagine there is a way to set something up in access where it could be saved as a report but I'd also like to be able to drag and drop or save pertinent emails into it.

Anybody have something they like that's user friendly? I'd appreciate it.


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Lee AnnAtkinson
Compliance Manager
Florida Pediatric Associates
OrlandoFL
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2.
RE:"issues" tracking
From: Frank Ruelas
To: Chief Compliance and Ethics Officer Health Care
Posted: May 21, 2012 9:50 AM
Subject: RE:"issues" tracking
Message:
Lee Ann,

I'm guessing you will get a nice number of replies to your request.  A quick question that may help as sometimes templates can be a bit "tricky" based on software and their versions.

What versions of Word or Excel are you using?

Also, if you are using Microsoft Office, you very likely and easily have a nice set of tools available that you can use to supplement your tracking tool in the management of these incidents as they are reviewed and addressed without having to invest in additional software.

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Frank Ruelas 623.308.1307
Principal
HIPAA College
Casa Grande AZ
frank@hipaacollege.com
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3.
RE:"issues" tracking
From: Lee Ann Atkinson
To: Chief Compliance and Ethics Officer Health Care
Posted: May 21, 2012 9:55 AM
Subject: RE:"issues" tracking
Message:

Thanks Frank

I am using Office 2010.
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Lee AnnAtkinson
Compliance Manager
Florida Pediatric Associates
OrlandoFL
-------------------------------------------






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4.
RE:"issues" tracking
From: Frank Ruelas
To: Chief Compliance and Ethics Officer Health Care
Posted: May 21, 2012 10:08 AM
Subject: RE:"issues" tracking
Message:
Lee Ann,

You may want to also add to your "fields" a column that flags whether you have special considerations in play since you may be dealing (assuming by your signature block) with consent for treatment implications since you are dealing with minors.  This can be a prime determinant to the extent, if any, on whether you may share information with the parents of the patient as indicated by the specifics of the issue.

Just pointing this out as I certainly feel it is an important factor to keep in mind.

(P.S.  Nice to hear you are using Office 2010 - the Excel capacities in many areas: number of rows, character limits of a cell, etc, have been significantly increased which should help.)

-------------------------------------------
Frank Ruelas 623.308.1307
Principal
HIPAA College
Casa Grande AZ
frank@hipaacollege.com
-------------------------------------------






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5.
RE:"issues" tracking
From: Wendi Hodgen
To: Chief Compliance and Ethics Officer Health Care
Posted: May 22, 2012 4:19 PM
Subject: RE:"issues" tracking
Message:
I use Access to track our issues.  You can attach documents to each file/issue.  It works great for me.  Feel free to contact me if you have any questions.

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WendiHodgenCHPC
Administrative Assistant
Gardner Family Health Network, Inc.
AlvisoCA
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