Chief Compliance and Ethics Officer Health Care

Texting Family Member re Status of COVID Patients

  • 1.  Texting Family Member re Status of COVID Patients

    Posted 04-03-2020 08:45 AM
    Is anyone using text messaging to communicate patient status with family members who are not allowed to visit?

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    Craig White
    VP & Chief Compliance & Integrity Officer
    Self Regional Healthcare
    Greenwood,SC
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    2020 HCCA Compliance Institute


  • 2.  RE: Texting Family Member re Status of COVID Patients

    Posted 04-04-2020 07:07 AM
    Yes. We we use AngelEye. It's a vendor that offers a secure portal for families to stay in touch with their loved ones. Photo, video updates and text messaging options. It's primarily used in the NICU but can be used anywhere.

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    Brenda Manning J.D., C.H.C., C.H.P.C.
    Privacy Director
    Interim Privacy Officer
    Carilion Clinic

    The views expressed herein are my own and do not represent those of my employer. They are not meant to constitute legal advice or create an attorney-client relationship.
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    2020 HCCA Compliance Institute