Patrick...I'll take a crack at this...please let me know your feedback
An employee sends an unencrypted email that contains PHI to an outside agency. The specifics are, that your company and the agency have a BAA in place, the receiver of the email has a need to know to coordinate healthcare for the patient. Per the Security Rule, PHI needs to be protected (encrypted) in transmission,
...is this a breach?
I say yes given that it is an impermissible disclosure given that the transmission is not protected as is required by the regulations (or internal policy). Therefore, it is presumed to be a breach and one can either assess and take action depending on the conclusion or one can simply move forward with the required notifications (remember DoD + 60)
an impermissible disclosure...
Of the four impressibles, I would categorize this as an example of an impermissible disclosure
or nothing but lack of judgement and concentration by the employee for not encrypting the email.
No...if policy, training and education, and other efforts are aimed at people sending PHI accurately and in a secured manner, you also have a violation of internal policies and procedures...which also makes this an impermissible disclosure and takes you down the presumed breach road.
BONUS...breach assessment
Factor 1: Yes/High
Factor 2: Yes/High
Factor 3: Low
Factor 4: Low
Conclusion: This impermissible disclosure does not represent where there is more than a low probability of compromise of the security or privacy of the PHI....assessment conclusion...NO BREACH.
Someone might ask how can I conclude Factor 4 to be low...good question...let's see what some people may have to offer along those lines.
Thoughts?
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Original Message:
Sent: 06-19-2020 10:09 AM
From: Patrick Forand
Subject: Scenario we have all come across
Everyone,
Here is a scenario that I am sure most of us have come across.....
An employee sends an unencrypted email that contains PHI to an outside agency. The specifics are, that your company and the agency have a BAA in place, the receiver of the email has a need to know to coordinate healthcare for the patient. Per the Security Rule, PHI needs to be protected (encrypted) in transmission, is this a breach, an impermissible disclosure, or nothing but lack of judgement and concentration by the employee for not encrypting the email.
Please let me know your thoughts.
Thank you,
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Patrick Forand, MPH, CHPC
Director of Risk Management
CAN Community Health
Sarasota, Florida
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