Behavioral Health Care

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EHR errors, amend, delete or soft delete?

  • 1.  EHR errors, amend, delete or soft delete?

    Posted 08-12-2022 01:35 PM
    Curious to know how your organization handles EHR mistakes? Do you allow a soft delete where information is not viewable, but its kept and stored in the EHR? OR does your EHR require ammendments or addendums to note the information entered on X date and time was entered in error?

    Drafting Policy and looking for Best Practices.

    Appreciate your help! :)



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    Patsy Serna, MLS, CHC, CPCU
    Director, Corporate Compliance
    Phoenix,AZ

    Comments I share are my sole opinion and are not meant to represent my company.
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