Communication Training and Curriculum Development

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  • 1.  Management-Compliance Hot Topics

    Posted 5 days ago
    We would like to start rolling out communications in our manager news or managers guide that is updated frequently. I am looking for ideas on topics that we could send out monthly or quarterly to managers.

    Savannah Knuettel
    Sr. Compliance Manager
    Chattanooga, TN

    The views expressed herein are my own and do not represent those of my employer or clients. They are not meant to constitute legal advice.
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  • 2.  RE: Management-Compliance Hot Topics

    Posted 5 days ago
    I assume you mean what the managers should be aware of and share with their employees.

    Some I have used are:
    - Be on the lookout for Phishing emails
    - Reminder on ways to report concerns
    - Not sharing passwords
    - Reminder to double check paperwork with PHI before giving to a patient to be sure it belongs to that patient.
    - Being careful when faxing PHI
    - Watch hallway conversations with staff when talking about patients
    - Log off computer when leaving workstation
    - Looking at HIPAA authorization forms before sharing patient info when asked by family or friends.

    Ann Dunham
    Compliance Officer
    Hannibal Regional Healthcare System
    Hannibal, MO

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  • 3.  RE: Management-Compliance Hot Topics

    Posted 5 days ago

    That's a great list, Ann, thanks for sharing with the group!




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  • 4.  RE: Management-Compliance Hot Topics

    Posted 5 days ago
    Hi, Savannah - hope all is well with you!  We do a bimonthly managers Tip, and here are some of the general topics over the past few years:
    HIPAA Tips to Share With Your Staff
    Manager's Role in Corporate Compliance Training
    The Corporate Compliance Team is Here for You
    Privacy & Cellphone Use
    Avoiding Employee Retaliation
    Don't Leave Compliance Out
    Goals of the Corporate Compliance Program
    Addressing Compliance Concerns Reported to You
    Internal Monitoring and Auditing
    Guidelines for Personal Use of Social Media
    Manager's Role in the Corporate Compliance Program

    Marie Wagner, CHC, CHRC
    Operations Manager, Corporate Compliance
    The Queen's Health Systems
    Honolulu, HI

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