General Compliance Topics

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  • 1.  Alternatives to whistleblower

    Posted 2 days ago
    My compliance team is trying to brainstorm alternatives for the term 'whistleblower', in an effort to avoid some of the negative associations with the term.  A thesaurus wasn't exactly helpful (blabbermouth, rat, snitch).  Any ideas?  How do your organizations refer to those who step forward with compliance concerns?

    TIA!

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    Kay Scott
    Compliance Lead
    Aledade, Inc.
    Lake Orion,MI
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  • 2.  RE: Alternatives to whistleblower

    Posted 2 days ago
    Informant?

     

    David Garrison 

    Compliance/Privacy Officer 

    SEARHC Executive Offices

    P: 907.364.4466 F: 907.463.4075
    3100 Channel Drive, Suite 300 | Juneau, AK 99801


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  • 3.  RE: Alternatives to whistleblower

    Posted 2 days ago


    Hi Kay,

    I guess I see two parts or clarifications to your question. One, the term "whistleblower" - or any similarly compelling verbiage - if used in the incorrect context is, to your point, going to serve perhaps a very unintended negative connotation in addition to causing potentially grave misunderstanding; however, in the appropriate context, the terminology is warranted, and I wouldn't avoid it when the context calls for it. I would just be very cautious that it is, indeed, appropriate to the situation as it is such a specific and heavy term in the industry. 

    That said - this is part two - it sounds like your ask is really how to refer in general to folks who voice compliance concerns in the normal day-to-day. To that end, I find the terms "reporter" and "concerned party" to be good options because they're factual and leave little room for (mis)interpretation. They're also descriptors that are neutral in tone, don't invite any inference that the person is snitching, per se, and are appropriate descriptors both at the start of an investigation and at the end of an investigation, i.e., investigational context and/or outcome doesn't change the accuracy of either of those descriptors about the person who voiced the concern.

    For better or for worse, that's my two cents - or dollars' worth! Hope it helps!

    Mary



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    Mary O'Malley, MBA, CHC
    Sr. Compliance Analyst
    mary.omalley@uchealth.org
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  • 4.  RE: Alternatives to whistleblower

    Posted 2 days ago
    I believe our hotline system uses Reporter on their intake form, so we usually go with that.

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    Marie Wagner, CHC, CHRC
    Operations Manager, Corporate Compliance
    The Queen's Health Systems
    Honolulu, HI
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  • 5.  RE: Alternatives to whistleblower

    Posted 7 hours ago
    How about utilizing the word Integrity in some way? After all, their decision to report is made in order to maintain the Integrity of their company or Team.

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    Lisa Jennings
    Director Global Supply Chain Security & Compliance
    The Blue Bear Partnership, Ltd
    Raleigh,NC
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