Document submission Part 5
Do not leave this to the last minute!!! The ISS tool while it does work pretty well
most of the time can have the occasional hiccup. Nothing is more stressful than
having something go wrong at the 11th hour and make a call to NCQA
in a panic. IT support is pretty decent
but it can take a bit to reach them. I
highly suggest having everything ready a week early and submit the day before
its due just to be safe. Also bookmark your pdf documents to help the auditor
find what they need. Do not overload the auditor with documents. They really
just want the exact documents they need to verify and nothing more. It’s a red
flag if you try to blitz them with documentation.
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Imported/Syndicated Blog Original Publish Date : Tue, May 1, 2012